CSR Program Associate

JOB DESCRIPTION: CSR PROGRAM ASSOCIATE

• Job Title: Junior Associate - CSR Programs
• Years of Experience: 0 to 3
• Location: IITM Research Park, Taramani, Chennai

Key Responsibilities:

1. CSR Project Coordination

• Track the progress of ongoing CSR projects against agreed timelines, milestones and deliverables.

• Coordinate with internal teams such as Operations, Finance, Engineering and Marketing to ensure timely execution of project activities.

• Follow up with government/municipal stakeholders and implementation partners on project requirements, approvals and pending actions.

• Maintain project trackers and regularly update the status of key activities, risks and dependencies.

2. Donor Management & Reporting

• Support regular communication and coordination with CSR teams, foundations and donors for ongoing projects.

• Prepare periodic project updates, presentations and donor reports.

• Coordinate with internal teams to collect project data, photographs, testimonials and other information required for donor reporting.

• Track donor reporting timelines, commitments and project deliverables to ensure timely closure.

• Support donor review meetings, site visits and other engagement activities.

3. Impact Measurement & Documentation

• Track project KPIs and impact metrics such as beneficiaries reached, workers trained, pipeline inspected, defects identified/resolved, water savings and other project-specific outcomes.

• Maintain accurate project data and documentation throughout the project lifecycle.

• Support preparation of impact reports, case studies and project success stories.

• Assist with baseline/endline assessments and third-party impact assessments wherever required.

4. Project Sustainability & Closure

• Track the status of projects beyond implementation and support continued engagement with key stakeholders.

• Support development of post-project sustainability plans to ensure continued utilisation and impact of deployed solutions.

• Identify opportunities for continued adoption, scale-up or expansion of successful CSR projects.

• Support project closure activities including final reports, documentation, impact data and donor deliverables.

5. CSR Operations & Internal Coordination

• Maintain a central repository of project agreements, reports, trackers, impact data and other relevant documents.

• Coordinate with the Finance team on project-related financial information and documentation required for donor reporting.

• Provide project updates, data and case studies to the fundraising team to support future proposals and donor conversations.

• Support other CSR initiatives and activities as required.

Role Requirements & Qualifications:

Education & Experience

• Graduation in any relevant discipline such as Social Sciences, Development Studies, Business Administration, Sustainability, Public Policy, Engineering or equivalent.

• 1 to 2 years of experience in CSR, social impact, development sector, project coordination or a similar role.

• Prior experience working with corporate CSR teams, foundations, NGOs or government/municipal stakeholders is preferred.

• Good working knowledge of MS Excel/Google Sheets and PowerPoint/Google Slides.

Key Competencies & Soft Skills:

• Project Coordination: Ability to track multiple activities, timelines and stakeholders and ensure timely follow-ups.

• Communication & Collaboration: Strong interpersonal skills to effectively coordinate with donors, internal teams, government stakeholders and implementation partners.

• Attention to Detail: Ability to maintain accurate project data, documentation and reporting requirements.

• Analytical & Data Orientation: Ability to understand project data and translate it into meaningful impact metrics and reports.

• Ownership & Follow-through: Ability to take responsibility for assigned projects and ensure that tasks are followed through to completion.

• Written Communication: Strong ability to prepare professional reports, presentations, project updates and donor communications.