Cust IAM Engineer (IBM Security Verify Access/ISVA OR Ping Identity)

We are seeking a Customer IAM Engineer with hands-on experience in customer authentication and access management solutions. The role involves implementing, supporting, and troubleshooting authentication, federation, and single sign-on (SSO) integrations while working closely with application, infrastructure, security, and operations teams. The ideal candidate will have strong expertise in Customer IAM / Authentication & (IBM Security Verify Access/ISVA OR Ping Identity) and experience supporting enterprise authentication environments.

Key Responsibilities

• Implement and support customer authentication solutions using IBM Security Verify Access/ISVA OR Ping Identity platforms.
• Configure and maintain authentication policies, access policies, session management, and web access management capabilities.
• Integrate applications for customer authentication, federation, and single sign-on (SSO).
• Support federation integrations with external identity providers and business partners.
• Develop and modify authentication workflows, mapping rules, and identity attribute transformations.
• Integrate IAM platforms with enterprise directories, applications, databases, APIs, and downstream systems.
• Troubleshoot authentication, SSO, session, certificate, token, and application access issues.
• Support platform upgrades, patching activities, certificate renewals, vulnerability remediation, and environment maintenance.
• Participate in application onboarding, requirements analysis, solution design, testing, deployment, and production support activities.
• Manage incidents, problems, and changes related to authentication and access management services.
• Collaborate with application, infrastructure, security, network, and vendor teams to resolve complex authentication issues.
• Maintain operational documentation, technical procedures, and knowledge-base articles.

Required Skills Proficient

• Customer IAM / Authentication & (IBM Security Verify Access/ISVA OR Ping Identity)

Experience

• 3 to 7 years of overall IT experience.
• Minimum 2 years of hands-on experience in IAM or customer authentication solutions.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.