Custodial Services Officer

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Receive and process multi-asset class settlement instructions, within market stipulated guidelines for assigned clients. Monitor and execute against exceptions and respond to queries to provide an accurate, timeous and quality Settlements service to our clients, Investor Services and the business.

Type of Qualification: First Degree

Experience Required
3-4 years

• Basic knowledge of and expertise in Securities, post trade services and related products in the Securities Environment, which includes the processing of Equities, Bonds and Money Market instruments.
• Demonstrated client centric behaviour with the ability to interact with clients through various channels (email, telephone and SWIFT) to understand and meet client needs.
• Banking operations experience.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Team Working
• Upholding Standards

Technical Competencies:

• Client Servicing
• Continuous Process Improvement
• Data Analysis
• Deal or Trade Life Cycles
• Local Market Knowledge
• Query Resolution
• Settlement Process
• Settlement Systems