Custodial Services Supervisor

Reports to: Maintenance Manager

Position Summary

BMOC Inc. is seeking a Custodial Services Supervisor to oversee its custodial service department and perform hands-on cleaning across apartment communities and fraternity and sorority houses.

Reporting to the Maintenance Manager, this working supervisor organizes cleaning assignments, oversees service quality, trains custodial personnel, and coordinates apartment turnover cleaning. The position also applies knowledge of real estate operations, budgeting, and building preservation to improve service efficiency, control costs, and maintain attractive, resident-ready properties.

Key Responsibilities

Department Supervision and Service Coordination

• Coordinate daily custodial assignments, staffing coverage, and service schedules across assigned properties.
• Train custodial personnel on cleaning methods, equipment use, safety procedures, and BMOC quality standards.
• Inspect completed work, provide feedback, and address service deficiencies.
• Monitor productivity, attendance, and completion of assigned tasks; report staffing or performance concerns to the Maintenance Manager.
• Coordinate with property managers and maintenance staff to prioritize cleaning needs and meet turnover deadlines.

Hands-On Cleaning and Property Care

• Perform routine cleaning of common areas, kitchens, restrooms, lounges, hallways, stairwells, laundry rooms, and offices.
• Complete apartment turnover cleaning, including appliances, cabinets, bathrooms, windows, floors, and fixtures.
• Sweep, vacuum, mop, dust, disinfect, remove trash and recycling, and replenish supplies.
• Lead and participate in seasonal deep cleaning and property refresh projects.
• Maintain cleaning equipment and organized supply storage areas.
• Identify and report damage, maintenance needs, and safety concerns.

Real Estate Operations and Cost Management

• Assist the Maintenance Manager with custodial operating budgets and apartment turnover cost estimates.
• Track labor hours, supply usage, and service expenses by property; identify variances and recommend improvements.
• Compare purchasing and vendor options based on cost, durability, service quality, and property needs.
• Evaluate how cleaning schedules and unit readiness affect move-in timelines, resident satisfaction, and rental operations.
• Recommend cleaning methods and care practices that preserve finishes, flooring, fixtures, and other building assets.
• Support sustainable property operations through efficient supply use, waste reduction, and appropriate product selection.
• Prepare service reports summarizing completed work, costs, recurring issues, and recommended actions.

Qualifications

• Experience in custodial services, housekeeping, apartment turnover, or building services.
• Demonstrated ability to coordinate work, train employees, and maintain consistent service standards.
• College degree required, with concentration in real estate preferred.
• Ability to use Excel and other basic computer tools to track costs, schedules, inventory, and service performance.
• Strong organization, communication, accountability, and attention to detail.
• Willingness and ability to perform hands-on cleaning as a regular part of the position.
• Ability to travel between assigned properties.
• Ability to perform essential physical duties, including standing, walking, bending, reaching, and lifting up to 20 pounds, with or without reasonable accommodation.

Compensation

Starting pay: $22.00 per hour.

BMOC Inc. is an equal opportunity employer.