American Embassy Kuala Lumpur
Custodian
1 month ago
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Important information
Contract type:
Permanent
Salary:
MYR 20,604 – MYR 24,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
18 September 2026
What they need
DUTIES:
This standard job description is for a Custodian position who is responsible for performing a wide range of cleaning duties at Mission office facilities as well as other U.S. Government (USG) owned and leased properties as directed. The incumbent is under the direct supervision of the Custodial Supervisor.
I. Custodial Work and Housekeeping
Performs cleaning duties as assigned including but not limited to cleaning floors and carpets of offices, corridors and other areas by mopping, vacuum cleaning and sweeping.
Cleans restrooms, scrubs and waxes floors, disinfects, and deodorizes lavatories. Replaces soap, deodorizers, towels, and toilet tissues.
Polishes and cleans mirrors and windows, dusts and polishes woodwork and other office furniture.
Keeps pedestrian pathways, steps, walkways, work areas clear of clutter, refuse, and trash.
Uses appropriate and approved cleaning products, chemical solutions, and cleaning equipment.
Collects and bags all garbage and ensures proper disposal of waste materials.
Moves or rearranges chairs, tables, desks, and other furniture for thorough cleaning operations.
Uses all equipment and supplies (brooms, mops, buckets, vacuums, buffer machines, cleaning supplies, hand /moving carts etc.) as per safety guidelines.
II. Other Duties Assigned 10%
Addresses customers' concerns regarding housekeeping services.
Informs supervisor of any cleaning equipment that may need repair or replacement.
Organize Custodial storage areas.
Other tasks assigned by the Supervisor.
QUALIFICATIONS & EVALUATIONS:
Education: Completion of primary school is required.
Experience: Minimum of six months of custodial or housekeeping experience is required.
Language: Level 1 (Rudimentary) Speaking/ Reading/ Writing in English and Level 2 (Limited knowledge) Bahasa Malaysia (this may be tested).
Skills and Abilities:
Ability to physically perform basic manual tasks.
Ability to use cleaning tools and equipment maintaining safety for self and others.
Must be able to lift and move objects and ensure hand/eye coordination effectively.
May be required to stand, bend and/or work in confined spaces for prolonged periods of time.
Good interpersonal skills to be able to communicate effectively with customers.
NOTE: All applications MUST be submitted through the Electronic Recruitment Application (ERA), the Department of State’s employment portal. Please go to the Embassy jobs page to access the ERA site to be considered for employment or e-mail to kualalumpurera[at]state.gov.
Open Period: September 18, 2026 to October 4, 2026
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