CUSTODIAN

Summary

The Custodian is responsible for keeping company office buildings, leased spaces, and outside premises in clean and orderly condition. This role coordinates company repairs and maintenance with vendors and contractors to help provide a clean and safe work environment for employees.

Essential functions

Perform routine custodial cleaning and maintenance throughout the facility, including common areas, restrooms, workspaces, floors, furnishings, fixtures, and equipment; replenish supplies, remove waste and recyclables, and address general cleaning and upkeep needs as necessary.

Perform and coordinate routine facility maintenance and repairs, including building generator and UPS systems, HVAC-related upkeep, minor repairs, supply management, coordinating pest control service, and other general maintenance needs.

Maintain company property and exterior areas by coordinating or performing routine grounds, landscaping, parking lot, debris removal, and seasonal maintenance activities.

Use appropriate technology and communication tools to support job responsibilities and provide regular updates regarding facility needs, issues, concerns, and completed work to management.

Support workplace safety and compliance efforts by participating in safety initiatives through the Safety Committee and maintaining required safety documentation and records.

Model all CRC policies and procedures, including maintaining a safe, secure, and harassment-free environment.

Other duties and responsibilities as assigned or required.

Competencies

Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals

Ability to solve problems, propose solutions, work collaboratively and bring about change

Proficient in Microsoft Word and email; comfortable using technology required for the position

Ability to maintain confidentiality and instills this in others

Effective listening, problem solving, time management, organization skills and attention to detail

Excellent professional verbal and written communication skills

Ability to interact with a variety of people while establishing and maintaining positive and effective working relationships

Ability to work well independently and as part of a team by coordinating effectively with peers

Ability to be flexible and receptive to change

Supervisory responsibilities

None

Work environment

The work environment includes indoor office and facility areas as well as outdoor company premises. The employee may work around cleaning products, maintenance equipment, seasonal weather conditions, and vendors or contractors. The noise level is usually moderate.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regularly required to talk and hear and to use hands and fingers

Frequently required to stand, walk, sit, and reach

Occasionally required to climb, balance, bend, kneel, crouch, or crawl

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception

Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds

Travel required

None

Required education and experience

High school diploma or general education degree (GED)

6-12 months of related experience

Valid driver's license

Preferred education and experience

Experience in HVAC maintenance preferred

Experience managing vendor relationships preferred

Experience in management of supply items preferred

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Accommodations Statement

CRC is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. To request an accommodation, please contact the Human Resources Development Department at 507.437.2400.

Revision Date: 05-15-23

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent professional verbal and written communication skills
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
• Effective listening, problem solving, organization, and time management skills
• Ability to interact with a variety of people while establishing/maintaining positive and effective working relationships
• Ability to work well independently and as part of a team by coordinating effectively with peers
• Ability to be flexible and receptive to change

WORKING CONDITIONS:

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear; use hands and fingers. The employee is frequently required to stand, walk, sit, and reach. The employee is occasionally required to climb, balance, bend, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

All telephone calls made or received in the Contact Center are recorded and may be monitored for quality purposes. Recorded calls may also be received in follow-up to member/customer questions or concerns and utilized for training purposes.

The noise level in the work environment is usually moderate.