Custom & Operation Specialist

Key Responsibilities:

• Specialist in airfreight import & export customs clearance, including handling CARNET shipments, temporary import/export shipments, exhibition shipments, and perishable shipments.
• Maintain strong relationships with customs authorities and government agencies to ensure smooth clearance processes and resolve any issues promptly.
• Accurately classify goods using the Harmonized System (HS) codes to ensure compliance with customs regulations.
• Prepare, review, and submit customs documentation, including import/export declarations, permits, and invoices, ensuring all required paperwork is accurate and complete.
• Coordinate with internal and external stakeholders to ensure timely and efficient cargo movement, including responding to customer and overseas agent inquiries via email.
• Assist in negotiating and resolving any tariff or clearance disputes, ensuring a smooth flow of goods through customs.
• Experience with air import & export procedures, handling the full process from shipment arrangement to delivery/pickup.
• Collaborate with the operations team to continuously improve efficiency and streamline customs clearance processes.

Requirements:

• Proven experience in airfreight operations, with a focus on import/export and customs clearance.
• Strong knowledge of customs regulations and HS codes.
• Experience handling CARNET, temporary imports/exports, exhibitions, and perishable goods.
• Excellent relationship management skills with customs authorities and government agencies.
• Attention to detail and proficiency in customs documentation.
• Ability to manage multiple tasks efficiently and work under pressure.
• Good communication skills and proficiency in responding to customer/agent inquiries via email.
• Familiarity with customs software and documentation systems is a plus.

Software

Preferred:

• CargoWise
• Microsoft Excel
• Outlook

What We Offer:

• Competitive salary and benefits.

• Opportunities for professional development and growth within the company.

• Annual Performance Bonus

• KPI Incentive

• Medical Claim & Insurance

• Career Advancement

• Friendly and supportive working environment