Customer Account Manager

Request a Quote

Request a Quote

Join Live Freight as a Sales Executive / Account Manager and play a key role in building customer relationships, managing freight opportunities, and converting qualified leads into successful international shipments.

If you have experience in freight forwarding, logistics, or B2B sales and enjoy working in a structured, performance-driven environment, we'd love to have you on our growing commercial team.

Administrative Work Rating Customer Relation Rating Communication Skills Rating Rating Responsibilities

• Generate and develop new customer opportunities.
• Contact, qualify, and follow up with assigned leads.
• Receive freight RFQs and collect complete shipment details.
• Coordinate with the Pricing Executive to prepare quotations.
• Send quotations and follow up with customers.
• Convert quotations into confirmed bookings.
• Build and maintain long-term customer relationships.
• Update CRM records and opportunity status accurately.
• Record lost reasons and customer feedback.
• Coordinate handovers with the Operations team.
• Support collection follow-up when required.
• Ensure all commercial activities are properly documented.

Must Have

• Bachelor's degree in Business, Logistics, Supply Chain, International Trade, or a related field.
• Experience in freight forwarding, logistics, shipping, or B2B sales.
• Good understanding of sea freight, air freight, land freight, and international shipping.
• Strong communication and negotiation skills.
• Ability to understand customer shipping requirements.
• Good organizational and follow-up skills.
• Experience using CRM systems.
• Good command of English.
• Proficiency in Microsoft Excel or Google Sheets.

Nice to Have

• Experience with Odoo ERP or similar CRM systems.
• Knowledge of customs clearance and international trade procedures.
• Existing network of importers, exporters, or freight customers.
• Understanding of freight pricing and gross profit concepts.
• Experience managing strategic customer accounts.

Benefits

• Competitive basic salary of up to EGP 20,000, based on experience and qualifications.
• Performance-based commission calculated on collected gross profit.
• Clear KPI-driven career growth and earning potential

What's Great in the Job?

• Build long-term relationships with importers, exporters, and freight customers.
• Manage real international freight opportunities from RFQ to booking.
• Work with a structured commercial team and clear sales processes.
• Earn performance-based commission with transparent KPI measurement.
• Collaborate closely with Pricing, Operations, and Finance.
• Grow your career in a fast-growing, system-driven freight forwarding company.

Our Career

Discover our Jobs

READ Company About Live Freight

How Live Freight Works Contact Us

Careers

Live Freight Glossary Services

Sea Freight

Air Freight

Land Freight

Customs Clearance

Door to Door Shipping

Freight Discovery

Freight Search

Sea Freight Routes

Air Freight Routes

Track Shipment

Request a Quote

Knowledge Hub

Blog

Import Guide

Shipping Cost Guides

Freight Process

Logistics Documentation

Shipping to Egypt

Customer Portal

Login

Sign Up

Legal

Website Terms of Use

Logistics Terms & Conditions

Terms of Service

Terms of Sales

• © 2026 Live Freight
• Licensed Freight Forwarder in Egypt
• Powered by EIT-Hub
• Freight Operating Systems.