Customer Account Manager (m/f/x)

Responsibilities

• Responsibility for the key customer service account
• End-to-end management in coordination with the logistics support team regarding spare parts and services
• Regular contact with customers through conference calls and on-site visits
• Handling of order changes and customer complaints
• Monitoring of invoicing and contract fulfillment for customer orders
• Responsible for the sale of all new products, upgrades, and technical support opportunities

Qualifications

• Degree in engineering, business, or a technical field
• Several years of professional experience, in the aviation industry
• Enjoy working in an international, fast-growing environment with short decision-making processes
• Team-oriented mindset and a positive, hands-on attitude
• Ideally familiar with SAP
• Independent working style and willingness to take on responsibility
• Good command of English, both written and spoken, ideally Spanish

What We Offer 1 day remote. Short paths, real team, real aircraft.

• Fly the Grob G115 in your free time (PPL holders) and access the TP flight simulator
• EGYM Wellpass, subsidised lunch on-site
• Company pension, accident insurance, disability insurance subsidy
• Flexitime with bridge days, working time account, childcare subsidy
• VIP tickets FC Bayern, employee referral bonus, corporate benefits platform

You work on technology that literally takes off. 50+ years of German aerospace engineering. Join us.