Customer Account Representative

Maybe your strongest skill isn't something you learned in school. Maybe you're simply great with people – you read the room, communicate naturally, build trust quickly, and know how to turn a conversation into action. We think that's a skill worth building a career around.

We're looking for ambitious, people-oriented individuals to join our sales team as entry-level Customer Account Representatives. You'll gain practical experience working directly with customers, managing account needs, presenting available solutions, and helping people make informed decisions – all while building professional skills that can support your long-term growth.

We'll teach you the systems, products, processes, and account procedures through paid training and ongoing mentorship. You bring the communication skills, curiosity, work ethic, and willingness to become excellent at what you do.

Your Day-to-Day

• Build positive relationships with new and existing customers through genuine conversations
• Learn about each customer's current account, priorities, and needs before recommending available options
• Explain products, services, promotions, and account changes clearly and confidently
• Recognize opportunities to improve a customer's current setup and recommend solutions that create additional value
• Guide customers through new enrollments, upgrades, and account changes from conversation to completion
• Answer questions and address concerns with professionalism, patience, and care
• Maintain accurate customer and account information while managing follow-ups and daily priorities
• Work alongside teammates and leadership to maintain strong customer service and performance standards
• Stay informed about current products, promotions, and service updates
• Continue developing your communication, presentation, customer relations, and business skills through ongoing coaching

What Will Help You Succeed

• You genuinely enjoy working with people and naturally build rapport with different personalities
• You're a strong communicator who is comfortable speaking with customers face to face
• You listen well, pay attention to detail, and enjoy figuring out what works best for someone
• You're dependable, organized, and comfortable taking responsibility for your work
• You're open to feedback and interested in continuously improving your skills
• You can work independently while still enjoying being part of a collaborative team
• Previous experience in customer service, hospitality, retail, sales, reception, or another people-focused environment is an asset, but not required
• You're available for a full-time schedule
• Availability to start within 1–2 weeks is considered an asset

What You'll Gain Here

• A stable, full-time opportunity with paid training
• Ongoing one-on-one coaching and support from experienced leaders
• Competitive compensation with opportunities to increase your earnings through performance
• Practical experience in customer relations, account management, sales, and business operations
• Opportunities to move into positions with greater responsibility and earning potential as you develop
• Recognition and performance incentives
• Professional development through real-world experience, mentorship, and ongoing learning
• A supportive team environment where initiative and progress are noticed

This is a full-time, in-person position that includes daily attendance at our office and assigned customer locations.

Pay: $44,000.00-$63,000.00 per year

Work Location: In person