Customer advisor with German (Relocation to Sofia)

Do you have experience in the travel industry? Are you looking to have your flexible working schedule and strike that perfect work-life balance? Join one of the world’s leading Business Travel organizations!

Working time: 08:00 a.m. - 8:00 p.m. Monday - Sunday

Your Typical Day

You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.

What You Need To Have Is

• Strong phone and verbal communication skills, along with active listening.
• Fluency in German, both written and verbal
• Working level of English
• Work experience in the travel, airline, hospitality or similar industry is an advantage
• Work experience in a customer experience center is an advantage
• Good typing and computer skills (MS Office applications)
• Be organized, have decision-making and analytical skills
• Team player with a great attitude
• High school education

What Can You Expect From Us

• Competitive salary of 2045 EUR gross with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!

External Referral Program - Bulgaria