Customer Advisor/Sales

We are looking for an enthusiastic and customer-focused Customer Advisor – Automobile Sales to join our team. The candidate will be responsible for assisting customers, understanding their vehicle requirements, explaining vehicle features, arranging test drives, and supporting the sales process from enquiry to delivery.

Freshers with good communication skills and an interest in automobiles are welcome to apply.

Key Responsibilities

• Attend showroom and online customer enquiries professionally.
• Understand customer requirements and recommend suitable vehicles.
• Explain vehicle features, specifications, variants, pricing, and offers.
• Arrange and coordinate vehicle test drives.
• Generate new leads through calls, follow-ups, referrals, and other channels.
• Follow up with prospective customers and convert enquiries into sales.
• Maintain strong relationships with existing and prospective customers.
• Explain finance, insurance, exchange, and other available options.
• Coordinate with the sales, finance, insurance, and delivery teams.
• Maintain accurate customer and lead records in the CRM system.
• Achieve monthly sales and customer satisfaction targets.
• Ensure a smooth and positive customer experience throughout the sales process.

Requirements

• Any Degree / Diploma preferred.
• 0–3 years of experience in automobile sales, showroom sales, or customer service preferred.
• Freshers with a passion for automobiles can apply.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation skills.
• Customer-oriented and target-driven attitude.
• Basic computer knowledge.
• Knowledge of automobiles and vehicle features is an advantage.
• Malayalam and English communication skills preferred.
• Valid driving licence is preferred.

Key Skills

• Automobile Sales
• Customer Handling
• Lead Generation
• Sales & Negotiation
• Customer Relationship Management
• Test Drive Coordination
• Follow-up
• Vehicle Product Knowledge
• Communication Skills
• Target Achievement

What We Offer

• Competitive salary.
• Attractive sales incentives.
• Training and product knowledge development.
• Career growth opportunities.
• Supportive working environment.
• Performance-based rewards.
• Long-term career opportunity in the automobile industry.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Life insurance
• Provident Fund

Work Location: In person