Customer Application Engineer

Job Summary

The Field Application Engineer (FAE) serves as the technical interface between customers and the company, providing expert support for products. The FAE works closely with sales, R&D, and customers to drive design-in activities, resolve technical issues, and enable successful adoption of products in customer applications

Key Responsibilities

• Provide pre-sales and post-sales technical support to customers for products
• Work directly with customers engineering teams to understand system requirements and recommend suitable power solutions.
• Support design-in and design-win activities, including schematic reviews, component selection, and system optimization.
• Deliver product demonstrations, technical presentations, and training to customers and internal sales teams.
• Assist customers with board bring-up, debugging, troubleshooting hardware and system-level issues.
• Analyze customer issues and coordinate with R&D and product engineering teams to resolve complex technical problems.
• Develop and maintain application notes, technical documentation, and reference designs.
• Gather customer feedback and market insights to support product improvement and roadmap planning.
• Support customer evaluations, prototypes, and qualification processes.
• Travel to customer sites as required to provide on-site technical support.

Required Qualifications

• 3+ years of experience in FAE, hardware design, Power Architecture or applications engineering.
• Bachelors degree in electrical engineering, Electronics Engineering, or a related field.
• Strong understanding of Power semiconductor devices and electronic systems.
• Understanding of most common power supply architecture, DCDC converter/Controllers, AC-DC Topologies
• Experience with Analog, digital, power, or mixed-signal ICs
• Ability to read and analyze schematics, datasheets, and PCB layouts.
• Hands-on experience with lab equipment (oscilloscopes, logic analyzers, multimeters, power supplies).
• Strong problem-solving and debugging skills.
• Excellent communication and presentation skills.

Preferred Qualifications

• Experience in specific domains such as power management in Energy Meters, UPS/Inverters, Automotive electronics, and industrial
• Familiarity with power Architecture, firmware, or software tools.
• Knowledge of industry standards and compliance requirements (EMI /EMC)
• Customer-facing or technical Support experience. Work Environment
• Combination of office, laboratory, and customer-site work
• Moderate travel required
• Fast-paced, customer-focused environment

Regards

Sayyad Gafoor

Senior Consultant - Sourcing

[email protected]

persolindia.com

Sriram Samanthu Chambers, # 3287,
12th Main Indiranagar, Bangalore I India

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