Marks & Spencer

<p>Team</p>
<p><strong>In Store</strong></p>
<p>Store</p>
<p>Banbury Gateway M40</p>
<p>Location</p>
<p>Banbury, Oxfordshire</p>
<p>Position type</p>
<p>Part Time</p>
<p>Contract type</p>
<p>Permanent</p>
<p>Salary</p>
<p>£13.41 p/h</p>
<p><strong>Closing date:</strong></p>
<p><strong>19th October 2026</strong></p>
<h2><strong>Retail Quiz</strong></h2>
<p>Find out if you fit the role.</p>
<h2><strong>Take Your Marks</strong></h2>
<p>Could you make an impact at M&amp;S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast paced stores.</p>
<p>Let's get started</p>
<ul>
<li>Intro</li>
<li>About the role</li>
<li>Meet the Team</li>
<li>Our Support</li>
<li>Benefits</li>
<li>Colleague Networks</li>
<li>How to Apply</li>
</ul>
<h2><strong>How We Hire</strong></h2>
<p>Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.</p>
<h2><strong>About the role</strong></h2>
<p>This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.</p>
<p>All the details</p>
<p><strong>Work Pattern</strong></p>
<p><strong>Sunday 09.30-17.30</strong></p>
<p><strong>Monday 16.30-20.30</strong></p>
<p><strong>Tuesday 16.30-20.30</strong></p>
<p><strong>Thursday 16.30-20.30</strong></p>
<p><em><strong>Under 18 disclaimer</strong></em></p>
<p><em><strong>This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.</strong></em></p>
<p>Join our team at M&amp;S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.</p>
<p>You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.</p>
<ul>
<li><p>At M&amp;S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.</p>
</li>
<li><p>You’ll confidently manage demand, keeping our shelves full and our customers impressed.</p>
</li>
<li><p>Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.</p>
</li>
<li><p>Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.</p>
</li>
<li><p>Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.</p>
</li>
</ul>
<p>This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. <strong>Are you ready for it? Take Your Marks and apply today.</strong></p>
<h2><strong>Meet the Team</strong></h2>
<h2><strong>Our Support</strong></h2>
<h3><strong>Mentorship</strong></h3>
<p>It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.</p>
<h3><strong>Flexible working</strong></h3>
<p>We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.</p>
<h2><strong>Benefits</strong></h2>
<h3><strong>Wellbeing hub</strong></h3>
<p>Get access to resources to support your wellbeing, including a free virtual GP service.</p>
<h3><strong>Giving back</strong></h3>
<p>Support your favourite charities by donating through your pay or even volunteering for them.</p>
<h3><strong>Pay</strong></h3>
<p>Earn a competitive salary.</p>
<h3><strong>Colleague discount</strong></h3>
<p>After completing your probation period, you'll receive 20% colleague discount across all M&amp;S products and many of our third-party brands for you and a member of your household.</p>
<p>Please note only contracts of more than 12 weeks are eligible for this benefit.</p>
<h3><strong>Time off</strong></h3>
<p>Competitive holiday entitlement with the potential to buy extra holiday days.</p>
<h3><strong>Life assurance</strong></h3>
<p>Get cover for twice your salary up to age 70 (double with our Pension Plan).</p>
<h3><strong>Workplace savings</strong></h3>
<p>We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.</p>
<h3><strong>My Choices</strong></h3>
<p>Save on everyday costs through discounts and offers and get access to great health benefits.</p>
<h3><strong>Cycle to work</strong></h3>
<p>Bike/accessory hire with Cycle to Work and save on tax and national insurance.</p>
<h3><strong>Smart tech</strong></h3>
<p>Buy the latest technology with interest-free financing directly from your salary.</p>
<h3><strong>Family friendly policy</strong></h3>
<p>Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.</p>
<ul>
<li><p>Wellbeing hub</p>
</li>
<li><h3><strong>Wellbeing hub</strong></h3>
<p>Get access to resources to support your wellbeing, including a free virtual GP service.</p>
</li>
<li><p>Giving back</p>
</li>
<li><h3><strong>Giving back</strong></h3>
<p>Support your favourite charities by donating through your pay or even volunteering for them.</p>
</li>
<li><p>Pay</p>
</li>
<li><h3><strong>Pay</strong></h3>
<p>Earn a competitive salary.</p>
</li>
<li><p>Colleague discount</p>
</li>
<li><h3><strong>Colleague discount</strong></h3>
<p>After completing your probation period, you'll receive 20% colleague discount across all M&amp;S products and many of our third-party brands for you and a member of your household.</p>
<p>Please note only contracts of more than 12 weeks are eligible for this benefit.</p>
</li>
<li><p>Time off</p>
</li>
<li><h3><strong>Time off</strong></h3>
<p>Competitive holiday entitlement with the potential to buy extra holiday days.</p>
</li>
<li><p>Life assurance</p>
</li>
<li><h3><strong>Life assurance</strong></h3>
<p>Get cover for twice your salary up to age 70 (double with our Pension Plan).</p>
</li>
<li><p>Workplace savings</p>
</li>
<li><h3><strong>Workplace savings</strong></h3>
<p>We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.</p>
</li>
<li><p>My Choices</p>
</li>
<li><h3><strong>My Choices</strong></h3>
<p>Save on everyday costs through discounts and offers and get access to great health benefits.</p>
</li>
<li><p>Cycle to work</p>
</li>
<li><h3><strong>Cycle to work</strong></h3>
<p>Bike/accessory hire with Cycle to Work and save on tax and national insurance.</p>
</li>
<li><p>Smart tech</p>
</li>
<li><h3><strong>Smart tech</strong></h3>
<p>Buy the latest technology with interest-free financing directly from your salary.</p>
</li>
<li><p>Family friendly policy</p>
</li>
<li><h3><strong>Family friendly policy</strong></h3>
<p>Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.</p>
</li>
<li><p>Wellbeing hub</p>
</li>
<li><p>Giving back</p>
</li>
<li><p>Pay</p>
</li>
<li><p>Colleague discount</p>
</li>
<li><p>Time off</p>
</li>
<li><p>Life assurance</p>
</li>
<li><p>Workplace savings</p>
</li>
<li><p>My Choices</p>
</li>
<li><p>Cycle to work</p>
</li>
<li><p>Smart tech</p>
</li>
<li><p>Family friendly policy</p>
</li>
</ul>
<h2><strong>Colleague Networks</strong></h2>
<p>We want you to feel supported, no matter what.</p>
<h3><strong>Family &amp; Carers Network</strong></h3>
<p>A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.</p>
<h3><strong>Health and Wellbeing Network</strong></h3>
<p>Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.</p>
<h3><strong>Forces Community Network</strong></h3>
<p>Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.</p>
<h3><strong>Gender Equality Network</strong></h3>
<p>Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.</p>
<h3><strong>Culture and Heritage Network</strong></h3>
<p>Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&amp;S colleagues and customers.</p>
<h3><strong>Cancer Network</strong></h3>
<p>Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.</p>
<h3><strong>LGBTQ+ Network</strong></h3>
<p>Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.</p>
<h3><strong>Menopause Network</strong></h3>
<p>Initiating and encouraging open conversations about menopause by offering support and sharing experiences.</p>
<h3><strong>Family &amp; Carers Network</strong></h3>
<p>A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.</p>
<h3><strong>Health and Wellbeing Network</strong></h3>
<p>Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.</p>
<h3><strong>Forces Community Network</strong></h3>
<p>Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.</p>
<h3><strong>Gender Equality Network</strong></h3>
<p>Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.</p>
<h3><strong>Culture and Heritage Network</strong></h3>
<p>Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&amp;S colleagues and customers.</p>
<h3><strong>Cancer Network</strong></h3>
<p>Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.</p>
<h3><strong>LGBTQ+ Network</strong></h3>
<p>Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.</p>
<h3><strong>Menopause Network</strong></h3>
<p>Initiating and encouraging open conversations about menopause by offering support and sharing experiences.</p>
<h3><strong>Family &amp; Carers Network</strong></h3>
<p>A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.</p>
<h3><strong>Health and Wellbeing Network</strong></h3>
<p>Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.</p>
<h3><strong>Forces Community Network</strong></h3>
<p>Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.</p>
<h3><strong>Gender Equality Network</strong></h3>
<p>Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.</p>
<h3><strong>Culture and Heritage Network</strong></h3>
<p>Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&amp;S colleagues and customers.</p>
<h3><strong>Cancer Network</strong></h3>
<p>Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.</p>
<h3><strong>LGBTQ+ Network</strong></h3>
<p>Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.</p>
<h3><strong>Menopause Network</strong></h3>
<p>Initiating and encouraging open conversations about menopause by offering support and sharing experiences.</p>
<p>End of slider Colleague Networks carousel</p>
<h2><strong>How to Apply</strong></h2>
<p>Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.</p>
<p>Send us your application</p>
<p>Fill in our short application form and hit submit.</p>
<p>Online assessment</p>
<p>We’ll invite you to take part in an online assessment. This could be before or after your interview.</p>
<p>In-person assessment centre</p>
<p>We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.</p>
<p>Decision</p>
<p>After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.</p>


Customer Assistant - In Store Bakery - Banbury Gateway M40

Customer Assistant - In Store Bakery - Banbury Gateway M40

This job is no longer available

Talents

Recruiters

About