Customer Billing Engineer

Customer Billing Engineer

Bengaluru, India

Every GPU-hour DAMAC AI sells, has to be metered, rated and invoiced correctly. That's your job.

We're building one of the region's largest AI compute footprints — sovereign cloud, hyperscale data centers, large NVIDIA GPU clusters serving enterprise AI training and inference across the Middle East and Asia. You'll own the billing pipeline end-to-end: usage collection, rating, invoicing, reconciliation and customer billing enquiries.

What you'll do

• Own usage collection across Kubernetes, Slurm, Run:ai, DCGM and storage
• Configure pricing tiers, commitments and discounts in the billing platform
• Generate and issue enterprise invoices; handle disputes with evidence, not guesswork
• Integrate billing with ERP (SAP/Oracle/NetSuite) and CRM (Salesforce)
• Automate the manual work and track invoice accuracy, dispute rate and DSO

What you bring

• 4+ years in billing operations or a hybrid engineering/finance-systems role at a cloud, SaaS or telco provider
• Hands-on with Zuora, Chargebee, Metronome, Stripe Billing or similar
• Python and SQL for reconciliation and reporting
• Solid understanding of cloud/GPU pricing models
• Bonus: GPU-hour/HPC billing exposure, tax engine experience, CMA/CPA/CA

If you like being the person who makes the numbers actually add up — this is that role.