Customer Business Solutions Project Executive

RESPONSIBILITIES

• Keep close communication with local leaders (Front Office / Middle Office) to understand team vision
• Design and follow-up skills improvement plans to help team achieve highest competency standards (emphasis on follow-up)
• Prepare & present Track & Trace solution + evolutions (transport requests, purchase orders, warehouse tracking, mobile, IoT) to customers and internal stakeholders (modules, widgets, customization options)
• Present and encourage customers to use our EDI / API standard solutions + innovation solutions (IoT, predictive analytics)
• Create and use end-to-end technical project planning documentation (memos, SOPs, project and data flow diagrams, what-if analysis, report and KPI definition)
• Participate/lead technical project planning and implementation (systems communication mapping, parameterization, communication between technical and non-technical stakeholders, data visualization)
• Stabilize technical processes post-implementation
• Proactive promotion and application of newest available technologies to existing and new customers
• Connect and exchange with regional and worldwide business solutions community

REQUIREMENTS

• Knowledge of Freight Forwarding preferred
• Knowledge of Information Systems logic
• Knowledge of Project Management standards (WBS, CPM, PERT, AGILE…)
• At least moderate knowledge of business intelligence reporting tools (preferably IBM Cognos)
• Advanced Microsoft Excel
• Preferred PowerBI knowledge – other data visualization and modelling tools can be relevant
• Preferred understanding of basic database management concepts
• Knowledge of SQL is a plus (non-mandatory)
• Preferred knowledge of data visualization tools (preferably Power BI)