Customer Care Advisor

Customer Care Executive

Job Type: Full-Time
Salary: ₹22,000 – ₹25,000 per month, depending on experience and skills
Incentives: Attractive performance-based incentives with the potential to earn an additional ₹50,000 – ₹70,000 or more, depending on individual performance and achievement of targets.

About the Role

We are looking for energetic, confident and customer-focused Customer Care Executives to join our growing team.

This is an excellent opportunity for candidates who have strong communication skills, enjoy speaking with customers and are motivated by performance-based earnings.

Along with a competitive fixed salary, high-performing employees will have the opportunity to earn attractive incentives based on their results, making this an ideal role for ambitious candidates who want strong career and income growth.

Key Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Understand customer requirements and provide accurate information about company services.
• Follow up with interested customers and potential clients.
• Maintain positive relationships with existing and prospective customers.
• Respond to customer enquiries through calls, WhatsApp, email and other communication channels.
• Explain services, offers and processes clearly and confidently.
• Convert qualified customer enquiries into successful business opportunities.
• Maintain accurate customer records and follow-up information.
• Coordinate with internal teams to resolve customer queries efficiently.
• Achieve assigned performance and customer service targets.
• Provide excellent customer service throughout the customer journey.
• Maintain professional communication and represent the company positively.

What We’re Looking For

• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone communication.
• Strong customer-handling and convincing skills.
• Ability to understand customer needs and provide appropriate solutions.
• Positive attitude and target-oriented mindset.
• Good follow-up and relationship-building skills.
• Basic computer knowledge and ability to work with CRM/customer databases.
• Ability to work independently as well as within a team.
• Good organisational and time-management skills.
• Previous experience in Customer Service, Telecalling, Sales, Counselling, Business Development or a similar role will be an advantage.
• Freshers with excellent communication skills and confidence may also apply.

Salary & Incentive Structure

Fixed Salary: ₹22,000 – ₹25,000 per month
Salary will be decided based on the candidate’s experience, communication skills and overall suitability for the position.

Attractive Performance Incentives

This role offers excellent earning potential for high-performing employees.

Employees can earn ₹50,000 – ₹70,000+ in additional performance-based incentives, subject to achieving applicable targets and incentive criteria.

Your performance directly influences your earning potential.

Why Join Us?

• Competitive fixed monthly salary.
• Highly attractive performance-based incentive structure.
• Opportunity to significantly increase your monthly earnings.
• Professional and supportive working environment.
• Training and guidance to improve communication and customer-handling skills.
• Career growth opportunities for consistent performers.
• Opportunity to develop valuable experience in Customer Service, Sales and Client Relationship Management.
• Recognition and rewards for outstanding performance.

Ideal Candidate

We are looking for someone who is:

Confident Energetic Professional Customer-Focused Target-Oriented Motivated to Grow

If you have strong communication skills, enjoy interacting with customers and want a role where your performance can significantly increase your earnings, we would be happy to hear from you.

Apply Now

Join our team and build a rewarding career with competitive salary, attractive incentives and excellent growth opportunities.

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person