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Customer Care Assistant (Remote)

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Customer Care Assistant (Remote)

WB Cargo Service

Customer Care Assistant (Remote)

20 days ago

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Important information


Contract type:

Permanent

Location:

Santa Rosa, CA, USA

Work mode:

Onsite

Published on:

5 October 2026

What they need


WB Cargo Service is hiring a Customer Care Assistant (Remote) for our distribution department in Santa Rosa. Full-time and part-time schedules are available. This position is fully remote and open only to candidates currently located in the United States. You will support customers, assist with shipment-related requests, and help maintain efficient daily operations. Pay ranges from $25 to $29 per hour.

Responsibilities

  • Respond to customer inquiries
  • Provide shipment status updates
  • Maintain customer records
  • Assist with service requests
  • Coordinate with internal teams
  • Document customer interactions

Qualifications

  • Must be located in the U.S.
  • Strong communication skills
  • Basic computer proficiency
  • Attention to detail
  • Good organizational skills
  • Ability to work independently

Benefits

  • $25–$29 hourly pay
  • Remote work opportunity
  • Part-time or full-time schedules
  • Training and ongoing support
  • Structured workflow
  • Professional team environment

Apply now to join WB Cargo Service as a Customer Care Assistant (Remote). This role offers flexible scheduling, competitive compensation, and the opportunity to support distribution operations while working from home within the United States.

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