Customer Care Executive - Calling

We are looking for a motivated and customer-focused Customer Care Executive to join our team. The candidate will be responsible for handling customer calls, understanding customer requirements, providing accurate information, and ensuring a positive customer experience.

Skills Required

• Handle inbound and outbound customer calls professionally.

• Make follow-up calls to customers regarding enquiries, appointments, services, and feedback.

• Understand customer queries and provide appropriate information and solutions.

• Maintain proper records of customer interactions and follow-ups.

• Coordinate with internal teams to resolve customer issues.

• Ensure timely follow-up with customers and maintain good customer relationships.

• Handle customer complaints patiently and escalate complex issues when required.

• Achieve daily/weekly calling and follow-up targets.

• Maintain a professional and polite communication style at all times.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.