Team Vertex Cosmos
Customer Care Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹400,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
10 August 2026
What they need
Job Title: Chat Support Executive
Company: Transcom India
Location: Pune
Shift: Rotational Shifts
Job Summary
Transcom India is looking for enthusiastic and customer-focused individuals to join our team as Chat Support Executives. This role involves assisting customers through chat, resolving their queries efficiently, and delivering a seamless customer support experience.
Key Responsibilities
- Handle customer queries through chat support.
- Resolve account, order, and process-related issues accurately and efficiently.
- Provide timely and effective resolutions while maintaining high service quality.
- Ensure a positive customer experience by delivering professional and empathetic support.
- Adhere to company policies, quality standards, and performance metrics.
Eligibility Criteria
- Excellent written communication skills in English.
- Strong customer service and problem-solving abilities.
- Comfortable working in rotational shifts.
- Basic computer skills and the ability to multitask.
Contact - 9168143977
email Id- [email protected]
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