Customer Care Executive

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction - Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets - Ability to establish the appropriate business contact in an organization and close the business deal. - Generate leads and cold call prospective customers - Meet with customers/clients face to face or over the phone - Promote the company s products/services addressing or predicting clients objectives - Think strategically and set goals and objectives in order to develop and improve the business - Prepare sales contracts ensuring adherence to law-established rules and guidelines - Develop and maintain a robust and healthy sales pipeline in accordance with the sales plan. - Carry out sales forecasts and analysis and present your findings to senior management/the board of directors - Develop business sales and marketing strategy. - Keep records of sales, revenue, invoices, etc. - Provide trustworthy feedback and after-sales support - Build long-term relationships with new and existing customers - Develop entry-level staff into valuable salespeople - Proven working experience as a business development manager or a relevant role - Demonstrating confidently about the Company and its product offerings to the clients and smartly probing the client about their requirements. - To be able to comb through and gauge quickly the client requirements during every interaction and improvise the sales approach in accordance at every step. - To do adequate research about a prospect and gather relevant information prior to making an impactful sales pitch to a client. - To formulate monthly, quarterly, half-yearly sales plans in line with the sales quota as allotted. - To follow-up with clients as per the timelines as agreed for the next sales discussions. - To be on top of competition offerings and navigate a conversation with a client when asked, by not comparing features rather highlighting our USP s which best suits the client. - Attend and represent the company in trade shows or any industry-related events. - To ensure the Sales CRM is always updated with appropriate and relevant details. - To prepare and submit commercial proposals timely to the clients.

MUST Skills:

• Minimum of 3 years in Health care Sales Marketing. - Excellent communication and presentation skills - Sound Consultative Selling Skills - Strong negotiation and objection handling skills - Good in using Google Sheets, Excel, PowerPoint, and Word - Ability to learn and adapt to the dynamic sales environment - Should be open and to work in the field for in-person client meetings

Ideal Candidate:

• Self-driven, motivated, and hungry for prospecting and sales closures - Has been a top performer in the current and previous customer-facing sales roles - Candidates who have and achieved an annual target of one crore and above - Good in networking and able to move and navigate sales deals - Proven sales track record - Experience in customer support will be an added advantage - Market knowledge, Communication, and negotiation skills are a must - Planning in advance the actions which shall help in achieving the monthly sales quota. - To be an expert of the product of the company and should be aware of all the features of a product.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.