B
Bivha Corporation
Customer Care Executive
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Location:
Patna, Bihar, India
Work mode:
Onsite
Published on:
17 August 2026
What they need
- Join our Healthcare team to connect with prospective patients/clients.
- You will be responsible for outbound calling to generate leads, book appointments for our [e.g., clinics, diagnostic services, wellness programs], and provide professional information about our health services.
Key Responsibilities
- Perform high-volume outbound calls to targeted patient/client lists.
- Successfully book and confirm patient appointments and follow-ups.
- Clearly explain healthcare services, packages, and benefits with empathy and accuracy.
- Maintain detailed and confidential records of all interactions in the CRM.
- Meet daily/weekly targets for calls and successful appointments booked.
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