Autoprtz
Customer Care Executive
2 months ago
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Important information
Contract type:
Permanent, Freelance / Contract
Location:
Telangana, India
Work mode:
Onsite
Published on:
22 August 2026
What they need
Autoprtz is looking for a Customer Care Executive to join our team. The candidate will be responsible for handling customer enquiries, providing information about automotive spare parts, coordinating with customers, and ensuring a smooth customer experience.
Key Responsibilities:
- Handle customer calls, WhatsApp messages, and online enquiries.
- Understand customer requirements and provide suitable information about automotive spare parts.
- Assist customers with product availability, pricing, orders, and delivery-related queries.
- Coordinate with the sales, sourcing, and operations teams to resolve customer issues.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Maintain accurate records of customer interactions and enquiries.
- Handle customer complaints professionally and provide timely solutions.
- Build good relationships with customers and ensure customer satisfaction.
- Follow up with potential customers and convert enquiries into orders when appropriate.
Pay: ₹15,000.00 - ₹21,000.00 per month
Work Location: In person
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