S
Southbound Industries Private Limited
Customer Care Executive
2 months ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
24 August 2026
What they need
- Handle customer calls, emails, and WhatsApp inquiries professionally.
- Provide product, pricing, and order status information to customers.
- Register and resolve customer complaints promptly.
- Coordinate with the sales, production, and logistics teams for order updates.
- Maintain strong customer relationships and ensure customer satisfaction.
- Record all customer interactions and maintain customer databases.
- Follow up with customers regarding deliveries and feedback.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
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