Customer Care Executive

We are Hiring for (Voice)

Job Title: Associate Customer Support Voice

Location: Hyderabad

Experience : Freshers and 6months - 1 year can apply

• Mandatory: English & Hindi (90% volume)

• Preferred: Vernacular languages (Kannada, Tamil, Malayalam) (10% volume)

• SVAR 48 and Above

Qualifications & Applicant Specifications:

• Undergraduate/Graduate in any discipline

• Excellent Communication Skills:

• Well-articulated sentences

• Strong comprehension, expression, tone & pronunciation

• Speech clarity, perfect diction, and fluency

• Verbal: English & Hindi (primary)

Key Responsibilities:

• Handle inbound and outbound calls professionally with strong communication skills

• Adhere to login and production hours:

• Total: 10:00 hrs

• Production: 9:00 hrs

• Maintain punctuality and follow break schedules

• Shift Timings:

• Male employees: 24/7 rotational shifts

• Female employees: Rotational day shifts

• Stay updated with process knowledge and daily updates

Skills Required

• Strong verbal and written communication

• Customer-centric approach with problem-solving ability

Employment Type: Permanent.

• Working days after training: 5 days with 2 days rotational weekly off.

Share resume to [email protected]