NJ Group
Customer Care Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹300,000 / year
Location:
Surat, Gujarat, India
Work mode:
Onsite
Published on:
5 September 2026
What they need
Job description for Customer Care
- Efficient Handling of Calls.
- Serves customers by providing relevant information.
- Resolving internal service problems and escalating, if needed.
- Providing proactive customer outreach.
- Collecting and analyzing customer feedback.
- Responding to customer reviews.
- Developing and documenting knowledge into helpful content.
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