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Customer Care Executive

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Onsite

Customer Care Executive

Neolotex Business Solutions

Customer Care Executive

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

7 September 2026

What they need


Job Summary

We are looking for a Customer Care Executive to handle customer queries, provide accurate information, and ensure a positive customer experience. The role involves interacting with customers via calls and resolving their concerns in a professional manner.

Responsibilities

  • Handle inbound and outbound customer calls

  • Understand customer queries and provide appropriate solutions

  • Maintain professional and polite communication at all times

  • Record customer interactions and feedback accurately

  • Escalate unresolved issues to the concerned team

  • Follow company processes and service standards

    Language Requirements

  • Mandatory: Hindi, English, Malayalam or Tamil/Telugu

  • Knowledge of any South Indian language will be an added advantage

    Eligibility Criteria

  • Good communication skills

  • Basic computer knowledge

  • Ability to handle customers patiently

  • Willingness to work in a customer-interaction role

  • Immediate joiners preferred

    Job Details

  • Job Title: Customer Care Executive

  • Location: Bangalore

  • Experience: Fresher / 6 months

  • Requirement Type: Immediate Requirement

  • Job Category: Customer Support

  • Job Type: Full Time

    Benefits

  • Stable work environment

  • Growth opportunities

  • Insurance

    How to Apply

Interested candidates can call directly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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