Customer Care Executive

We are looking for a professional and customer-focused Admin Executive to manage front office operations while providing guidance and support to students and parents. The candidate will handle enquiries, coordinate admissions, maintain records, and ensure a smooth experience for every visitor.

Key Responsibilities:
Front Office & Administration

• Welcome students, parents, and visitors professionally.
• Handle walk-in and phone enquiries.
• Maintain student records, admission files, and documents.
• Schedule appointments and manage the daily front office.
• Coordinate with faculty and different departments.
• Prepare daily, weekly, and monthly administrative reports.
• Ensure branch cleanliness and office discipline.

Student & Parent Counselling

• Understand students' educational needs and career goals.
• Explain available courses, certifications, fees, and learning benefits.
• Guide parents regarding course selection and career opportunities.
• Address student and parent queries confidently.
• Follow up with enquiry leads until admission.
• Maintain regular communication with parents regarding student progress whenever required.
• Build strong relationships to ensure high student and parent satisfaction.

Admission & Operations

• Support the admission process from enquiry to enrollment.
• Collect admission documents and fee details.
• Coordinate batch allocation with the academic team.
• Ensure timely completion of administrative formalities.
• Support branch operations and event coordination.

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person