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Customer Care Executive

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Onsite

Customer Care Executive

Eclerx

Customer Care Executive

Skills

Process Improvement

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹241,000 – ₹276,000 / year

Location:

Chandigarh, India

Work mode:

Onsite

Published on:

12 September 2026

What they need


Responsibilities:

  • Manage customer queries via phone, email & chat
  • Resolve issues promptly & professionally
  • Maintain high NPS scores through exceptional service
  • Collaborate with teams on process improvements

Perks and benefits

Office cab/shuttle, Health insurance, Sales incentives, Referral bonus, Mobile bill reimbursements

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