Customer Care Executive

We're currently Hiring Sales Advisor to join our team at connexpark infosolution for a sales voice process in a WFO setup at our Kanpur location. This presents an outstanding opportunity for both experienced and freshers professionals, offering competitive packages and attractive incentives.

Key Requirements:

• Proficient in International BPO operations.
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Establish enduring connections and involve customers by going the extra mile.
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Capable of working in night shifts.
• Demonstrates accountability and ownership.
• Driven by results and a proactive approach.
• Maintains a resilient and steady mindset.

Process: UK Survey

Job Types: Full-time, Permanent, Fresher

Benefits:

• Commuter assistance
• Flexible schedule
• Paid sick time
• Paid time off

Shift availability:

• UK Shift (2pm to12 am)

Work Location: Onsite

Benefits:

• Commuter assistance
• Paid sick time

Application Question(s):

• Are you comfortable with afternoon shift?

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Work Location: In person

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Commuter assistance
• Paid sick time

Shift availability:

• Day Shift (Required)

Work Location: In person