Customer Care Executive

Dear Candidates,

Please find below the JD.

We are hiring Big MNC.

Role Environment

• Customer-facing International Contact Centre environment.
• Primarily responsible for handling inbound customer interactions.
• High-volume environment with continuous customer engagement and back-to-back calls.
• Interaction with customers across international markets.
• Requires flexibility to work across different shifts and rotational schedules.
• Performance-driven environment focused on customer experience, quality, productivity, and compliance.

Key Skills

Mandatory Skills:

• International Voice Process
• International Customer Service
• Inbound Customer Support
• Excellent English Communication
• Customer Handling
• Problem Solving
• Empathy & Customer Focus
• Multi-tasking
• Data Privacy & Risk Awareness
• Willingness to Work in Rotational Shifts