Customer Care Executive

Role & responsibilities

Job Title: Customer Care Support Executive
Location: Delhi
Experience: 01 Year
Salary/Budget: 17,000 per month

Job Description:
We are looking for a Customer Care Support Executive to handle customer queries and provide timely and effective solutions. The candidate will be responsible for assisting customers, resolving their concerns, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries through calls, emails, and other communication channels.
• Understand customer concerns and provide appropriate solutions.
• Resolve customer complaints professionally and within the required timeline.
• Maintain proper records of customer interactions and update the required systems.
• Coordinate with the internal team for resolving customer-related issues.
• Follow up with customers regarding pending queries and requests.
• Ensure a high level of customer satisfaction through effective communication.

Required Skills:

• Good verbal and written communication skills.
• Basic computer knowledge and MS Office skills.
• Strong problem-solving and customer-handling skills.
• Positive attitude and willingness to learn.
• Freshers and candidates with up to 1 year of experience can apply.

Contact Details:
Email: [email protected]
Contact: 9211722267

Preferred candidate profile