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Customer Care Executive

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Onsite

Customer Care Executive

CRESCO CARS

Customer Care Executive

Skills

CRMLead Generation

1 month ago

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Important information


Contract type:

Permanent

Location:

Tamil Nadu, India

Work mode:

Onsite

Published on:

24 September 2026

What they need


  • Lead Generation: Call prospective customers from provided databases to pitch vehicle models, parts, or special offers.
  • Inquiry Handling: Answer inbound phone calls, chats, and WhatsApp messages regarding vehicle pricing, features, and availability.
  • Appointment Scheduling: Book showroom visits, test drives, and periodic maintenance or repair slots for the service department.
  • Customer Follow-Up: Call back interested buyers, finance applicants, or past service customers to encourage repeat business or deal closure.
  • Data Management: Record customer feedback, update interaction logs, and maintain accurate records inside the company's CRM software.
  • Team Coordination: Hand off warm, qualified sales leads directly to floor sales executives or service advisors.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off
  • Provident Fund

Work Location: In person

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