Customer Care Executive

About the Role
We are looking for enthusiastic and customer-focused individuals for the position of Customer Support Associate. The role involves handling customer queries, resolving complaints, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

Handle inbound and outbound customer queries through calls.
Resolve customer complaints and concerns in a professional manner.
Provide accurate information regarding services and orders.
Maintain proper records of customer interactions and follow-ups.
Ensure customer satisfaction by providing timely and quality support.
Communicate with customers professionally and courteously.
Eligibility & Requirements

Graduate or Undergraduate candidates can apply.
Excellent English and Hindi communication skills.
Knowledge of Marathi will be an added advantage.
Basic computer knowledge.
Freshers and experienced candidates are welcome to apply.
Strong customer-handling and communication skills.

Shift Timings

Morning Shift: 9:00 AM 6:00 PM
Morning Shift: 10:00 AM 7:00 PM
Sunday: Fixed Off