Fernandez Hospital
Customer Care Executive
18 days ago
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Important information
Contract type:
Permanent
Location:
Telangana, India
Work mode:
Onsite
Published on:
7 October 2026
What they need
Role & Responsibilities
- To answer every call that lands on their extension effectively, driving towards conversion of clients.
- To be able to coordinate with the OP team with an ease to accommodate the patients.
- Should be able to understand the patient’s need and guide them to the right consultants.
- Have complete knowledge of all unit doctors, with their specialty and experience, to explain to the callers.
- To ensure that end-to-end solution is provided.
- Adherence to the script / Quality of Calls and Procedures.
- Patient Impacting Errors / Non-Patient Impacting Errors.
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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