Team Vertex Cosmos
Customer Care Executive
Skills
15 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹375,000 / year
Location:
Jaipur, Rajasthan, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
Hiring: Customer Support Executive | International E-commerce Process (Jaipur)
Join Our Global Customer Support Team!
Are you passionate about helping customers and confident in communicating with international clients? Heres your chance to build a rewarding career in a fast-growing international e-commerce environment.
Position: Customer Support Executive
Process: International E-commerce
Shift: Rotational Shifts
Working Days: 5.5 Days Working | Rotational Week Offs
Key Responsibilities
* Handle international customer queries through Calls, Chats & Emails
* Deliver quick, professional, and customer-focused resolutions
* Provide support for e-commerce electronics-related concerns
* Maintain high customer satisfaction and service quality standards
* Build positive customer relationships through effective communication
* Use company tools and processes to provide accurate solutions
Desired Candidate Profile
* Excellent spoken & written English communication skills (C1 preferred)
* Strong customer handling and problem-solving skills
* Comfortable in Voice + Chat + Email support process
* Positive attitude with strong learning mindset
* Team player with professional communication skills
Eligibility Criteria
* Undergraduate / Graduate candidates can apply
* Minimum 6 months of customer support/client servicing experience preferred
* Freshers with excellent communication skills are welcome
Perks & Benefits
* Cab facility for evening & night shifts
* 180 travel allowance per day for male employees (evening/night shifts)
* International exposure & professional work environment
* Career growth opportunities & skill development
* Dynamic and supportive workplace culture
Why Join Us?
Work with global customers
Enhance communication & customer service expertise
Fast-paced and engaging environment
Excellent career growth opportunities
Contact Person - HR Gayatri Soni - 7447667631
Mail id - [email protected]
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