N
Nexus Software System
Customer Care Executive
Skills
CRM
18 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
- Handle Inquiries: Respond promptly to customer queries via phone, email, live chat, and social media channels.
- Resolve Issues: Investigate customer complaints, identify root causes, and provide accurate, timely solutions or escalations.
- Maintain Records: Keep detailed, organized logs of customer interactions, transactions, inquiries, and comments in the CRM system.
- Product Knowledge: Maintain an up-to-date, comprehensive understanding of company products, services, policies, and procedures.
Pay: ₹25,000.00 - ₹29,000.00 per month
Work Location: In person
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