Customer Care Executive

Job Description – Business Development Executive (Homecare Services)

Organization: Medanta

Location: Medanta Hospital, Sector 38, Gurugram, Haryana

Employment Type: Permanent

Experience: 1–3 Years

About the Role

We are looking for enthusiastic and target-oriented candidates to join Medanta’s Homecare team as Business Development Executives. The role involves interacting with OPD patients and attendants to promote home sample collection, laboratory tests, and health check-up packages, generate bookings, and achieve assigned business targets.

Key Responsibilities

• Promote Homecare services, laboratory tests, and health check-up packages to OPD patients.

• Explain service benefits, pricing, and available packages.

• Understand patient requirements and guide them based on doctors’ prescriptions.

• Convert patient enquiries into confirmed bookings and follow up with interested patients.

• Achieve assigned daily, weekly, and monthly targets.

• Maintain enquiry and booking records and coordinate with Homecare and laboratory teams.

Eligibility Criteria

• 1–3 years of experience in business development, customer acquisition, retail, or customer-facing roles.

• Individuals with strong communication and convincing skills may apply.

• Good communication skills in Hindi and English.

• Confident, presentable, and skilled in customer engagement.

• Comfortable working in a target-based environment.

Compensation & Benefits

• Fixed salary plus performance-based incentives.

• Additional earning potential based on target achievement.

• Permanent employment with Medanta.

• Exposure to healthcare services and Homecare operations.

Interested candidates to share their CVs at [email protected]