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Customer Care Executive from IT field
Skills
11 days ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
12 October 2026
What they need
WE ARE HIRING!
Position: Customer Care Executive
Vacancies: 2
Department: Technology / Customer Support
Location: Andheri West, Mumbai
Job Responsibilities:
Handle customer queries and provide timely assistance.
Respond to customer complaints through calls, emails, or support channels.
Identify and resolve basic technical issues or escalate them to the Tech Team.
Guide customers on platform usage and troubleshoot common problems.
Maintain records of customer interactions and complaints.
Coordinate with internal departments to ensure customer satisfaction.
Requirements:
Good verbal and written communication skills.
Basic computer knowledge and familiarity with email and support tools.
Patient, polite, and customer-focused attitude.
Ability to understand and resolve customer concerns.
Freshers and experienced candidates may apply.
Interested candidates: Please share your updated CV with the HR Team.
Be a part of our growing team and help us deliver excellent customer support!
Work Location: In person
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