R
Redfesto Llp
Customer Care Executive / Front Office Executive
4 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹400,000 / year
Location:
Kochi, Kerala, India
Work mode:
Onsite
Published on:
22 October 2026
What they need
- The Front line Executive will be responsible assisting walk-in customers, coordinating sales activities, and ensuring smooth front-office operations. This role is ideal for someone who enjoys interacting with people, providing solutions, and working in a dynamic retail environment.
- Key Responsibilities
- * Welcome and assist walk-in customers professionally.
- * Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
- * Understand customer requirements and guide them towards suitable products.
- * Coordinate with the sales team regarding product availability, orders, and follow-ups.
- * Maintain customer records and update enquiries.
- * Support billing coordination, order processing, and day-to-day front-office activities.
- * Ensure excellent customer satisfaction and build long-term customer relationships.
- Candidate Requirements
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