Sleeba & Sons TATA
Customer Care Executive(F)
Skills
12 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Kerala, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Conducted outbound calls to customers for periodic vehicle service reminders.
- Handled JustDial (JD) and online service inquiries.
- Scheduled and confirmed service appointments as per customer convenience.
- Explained service packages, offers, and pickup & drop facilities.
- Coordinated with service advisors and workshop team for smooth operations.
- Maintained daily call reports and updated customer data in CRM/Excel.
- Followed up with pending customers to increase service bookings.
- Collected customer feedback after service completion.
- Ensured high customer satisfaction through professional communication.
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Automobile service cre: 2 years (Required)
Work Location: In person
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