6
618 Baker Hughes EMEA Unlimited Company
Customer Care Representative-4
Skills
WorkdayProcess ImprovementSupply Chain
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Clare, MI 48617, USA
Work mode:
Onsite
Published on:
7 August 2026
What they need
- Phone, Email and Web support to Sales, Service, Distributors, Dealers, Direct Customers and OEMs for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues using Issue Resolution Tool.
- Manage allocated key accounts and regions, and back up other regions.
- Phone, Email and Web support to resolve outstanding invoicing issues.
- Work in cooperation with team members from Sales, Inside Sales and technical support to help resolve issues, and find improvements which increase ease of doing business, and prevent those issues arising again.
- Interface with Supply Chain & Engineering to coordinate shipments of material to meet customers’ requirements.
- Co-ordinate service/goods Inwards and other departments as necessary to coordinate the return of material for repair and or restock.
- Where necessary, effectively enter customer’s data, agreements, return authorizations, training registrations, sales orders and invoices in a timely fashion with focus on eliminating errors; using departmental service goals and objectives as a guideline to required performance.
- Enter and maintain Customer Master Data plus execution of relevant security checks.
- Participate in process improvement projects on an ad-hoc basis.
Other offers great for you!
These companies are also looking for great profiles
V
Visian
Customer Service Manager - Production Informatique
Freelance
Paris, France
Hybrid
Top Recruiter
Skills
Change ManagementIncident managementIT service deliveryProblem managementProduction reportingMajor incident management
3 days ago
Quick apply
M
Mon Consultant Indépendant
Directeur ADV / service client
TJM HT max 436 € (hors éventuels frais de mission, à discuter avec le client)
Freelance
Lille, France
Hybrid
Skills
Relation client
3 days ago
Quick apply
S
Suricate IT
Chef de projet Intégration WMS – Supply Chain (Freelance)
500-570€
Freelance
92320 Châtillon, France
Hybrid
Skills
LogisticsSupply ChainProject ManagerMiddlewareMFTMQSeries
1 hour ago
Quick apply