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Metacom Careers
Customer Care Representative
2 months ago
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Important information
Contract type:
Permanent
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
31 August 2026
What they need
- Handled customer inquiries and concerns through phone, chat, or email.
- Provided accurate information regarding products, services, orders, and account concerns.
- Assisted customers with troubleshooting, requests, and issue resolution.
- Maintained a professional and positive attitude when dealing with different types of customers.
- Documented customer interactions and updated account information accurately.
- Followed company policies, procedures, and quality standards.
- Coordinated with other departments when necessary to resolve customer concerns.
- Ensured customer satisfaction by providing timely and effective solutions.
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