APT Hr
Customer Care Representative
Skills
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
12 September 2026
What they need
Handle customer queries via call, chat, email, WhatsApp, and social media
Assist customers with orders, abandoned carts, exchanges, returns, and refunds
Resolve customer complaints and coordinate with internal teams for order and delivery support.
Required Candidate profile
- Excellent communication and customer handling skills.
- Experience with e-commerce platforms/marketplaces and CRM tools preferred.
- Basic MS Office knowledge and ability to multitask.
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