Customer Care Representative/Claims Agent

HomeGuard HomeWarranty of America is seeking an exceptional Customer Care Representative in our Claims department to perform a variety of administrative duties in our Tempe office.

The ideal candidate will ensure customer satisfaction by responding to calls and situations both professionally and accurately. The position will perform wide variety of duties including, but not limited to:

• Answering multiple phone lines

• Data Entry (entering orders)

• Customer service skills

• General copying, faxing, filing etc.

• Ability to maintain basic office equipment (fax machine, photocopiers, etc.)

• Proficient with full Microsoft suite (word, excel, etc)

• Multitasking

• Problem-solving

• Ability to work with a team and independently

• Ability to handle multiple tasks and prioritize

• Punctual

• Reliable

• Quick learner

• Sharp thinker

• Accuracy and an attention to detail

• Able to work independently

• Able to communicate clearly and efficiently

• Strong organizational skills

• Team player with the ability to think and act independently

• Professional telephone etiquette

• Ability to meet deadlines

• Developing relationships with new and existing customers.

We are looking for someone who has had previous customer service experience, who thrives in a fast-paced environment.

Salary starting at $18.00-19.00 per hour

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Work Schedule:

• One location- Position schedule- Monday-Friday 10am-7Pm with occasional weekends

Work Remotely

• No
• HomeGuard HomeWarranty of America is an Equal Opportunity Employer

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person