A
AJS Software
Customer Care Support
Skills
Lead GenerationCustomer Support
4 years ago
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Important information
Contract type:
Permanent
Location:
Delhi, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
- Help desks
- Live customer support
- Lead generation projects
- Inbound responses
- Outbound telemarketing
- Backend email support
- Creating the appropriate updated knowledge base is critical to effective customer support service.
- We start with analyzing customer queries and creating standard answers needed for all forms of support, including Emails, Web-chats and Telephone.
- We ensure that the end customer receives a crisp and accurate response that meets the highest standards of style, tone, spelling and grammar.
- We continuously update the knowledge bases ensuring information provided to customers is always accurate and updated.
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