Customer Care @ Telemarketer

Responsibilities:

• Conduct cold calls and deliver scripted presentations to potential customers regarding the company's products or services.
• Invite customers to tour our screening center and receive a complimentary health check.
• Follow up with previous customers to identify and pursue potential sales opportunities.
• Handle complaints or concerns promptly and professionally to maintain the company’s reputation.
• Complete customer surveys to gather valuable information about potential clients.

Requirements:

• Must possess at least an SPM education or equivalent, but not compulsory.
• Age between 21 to 70 years old; Retirees are welcome to apply.
• Good telephone conversation skill, preferably entry-level candidates specializing in Sales – Tele-sales/Telemarketing or equivalent.
• Required languages: English, Bahasa Malaysia, and preferably Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• At least 1 year of experience in a related field is required.
• Able to start work immediately.
• Working hours are Monday to Friday (9am to 6pm) and Saturday (9am to 2pm).
• Multiple work location (Bangsar South / Cheras South)

The basic salary ranges from RM1,700 to RM2,500 depending on experience (excluding commission, which may bring up to a total of RM3,500 to RM5,000).