Pitt Technical Services
Customer
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱216,600 – ₱234,000 / year
Location:
Las Piñas, Metro Manila, Philippines
Work mode:
Onsite
Published on:
7 September 2026
What they need
About the role
We are currently looking for a Customer Service Officer to join the team. In this role, you will be patient, empathetic, and communicative. You will put yourself in customer service and advocate for them when necessary. Problem-solving comes naturally to you. You are confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. You value customer feedback.
Key responsibilities
- Ensure excellent service standards
- Provide accurate, valid, and complete information
- Maintain high customer satisfaction
- Respond efficiently to customer inquiries
- Manage large amounts of incoming queries
- Be reliable and be there for customers
- Other deliverables and outcomes as directed by the COMPANY from time to time
About you
- At least a minimum of 6 months – 3 year experience in the Customer Service field
- A Bachelor's degree, OR at least 4 years in college or any business course
- Knowledge of common help desk solutions and a working experience in CRM
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