Financial Services / Customer Contract Test Analyst (Onshore)
📍
Location:
Farnborough (Hybrid - 3 days per week onsite at Office)
📅
Contract:
Long-Term Contract
💰
Rate:
Up to £330 per day
Overview
We are currently seeking an experienced
Financial Services Test Analyst
to join a high-profile customer contract programme within a leading automotive financial services environment. This role is ideal for someone with a strong background in functional testing, UAT, CRM platforms, and financial services applications who enjoys working closely with business and technology teams to ensure the delivery of high-quality solutions.
The successful candidate will play a key role in validating customer contract processes, CRM functionality, data integrity, and marketing campaign activities across several business-critical applications.
Key Responsibilities
<ul>
<li>Participate in business requirements workshops, stakeholder meetings, and solution design discussions to gain a detailed understanding of business processes and system functionality.</li>
<li>Analyse business and functional requirements and translate them into comprehensive test scenarios and test cases.</li>
<li>Execute end-to-end functional testing across customer contract and financial services applications.</li>
<li>Support and coordinate User Acceptance Testing (UAT) activities with business stakeholders.</li>
<li>Validate customer, contract, financial and marketing data across multiple integrated systems.</li>
<li>Identify, document, track and manage defects through to resolution using JIRA and Xray.</li>
<li>Work closely with Product Owners, Business Analysts, Developers and Project Managers to investigate and resolve issues.</li>
<li>Perform regression, integration and system testing activities where required.</li>
<li>Support outbound marketing campaign testing and ensure successful deployment of campaign-related functionality.</li>
<li>Produce test evidence, defect reports and testing status updates for project stakeholders.</li>
<li>Ensure all testing activities are delivered in line with project timelines and quality standards.</li>
<li>Contribute to continuous improvement of testing processes, standards and documentation.</li>
</ul>
Essential Skills &amp; Experience
<ul>
<li>Proven experience as a Test Analyst within Financial Services, Banking, Automotive Finance, Insurance or Consumer Finance environments.</li>
<li>Strong experience creating and executing detailed functional test cases.</li>
<li>Hands-on experience supporting and coordinating User Acceptance Testing (UAT).</li>
<li>Experience testing CRM platforms and customer management systems.</li>
<li>Strong understanding of software development and testing lifecycles (SDLC/STLC).</li>
<li>Practical experience using
JIRA
for defect management and workflow tracking.</li>
<li>Strong experience using
Xray
for test management, test execution and reporting.</li>
<li>Experience validating data accuracy, completeness and integrity across multiple systems.</li>
<li>Ability to analyse requirements and identify gaps, risks and potential issues.</li>
<li>Excellent stakeholder engagement and communication skills.</li>
</ul>
Desirable Skills
<ul>
<li>Experience within Automotive Financial Services environments.</li>
<li>Exposure to Salesforce, Dynamics 365 or similar CRM platforms.</li>
<li>Knowledge of customer finance products, vehicle finance agreements or contract management systems.</li>
<li>Experience with API, integration or data testing.</li>
<li>Familiarity with Agile and Scrum delivery methodologies.</li>
<li>Understanding of SQL and database validation techniques.</li>
</ul>
Personal Attributes
<ul>
<li>Strong attention to detail and analytical mindset.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Proactive and solution-focused approach.</li>
<li>Strong collaboration and stakeholder management skills.</li>
<li>Ability to work effectively in a fast-paced delivery environment.</li>
</ul>
If you are interested please apply or send your CV to <a href="mailto:luke.sandilands@cpl.com" rel="nofollow noopener" target="_blank">luke.sandilands@cpl.com</a>

Customer Contract Test Analyst

Customer Contract Test Analyst

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