Customer CSR & Material Request Engineer

Job Title: Customer CSR & Material Request Engineer

Department: Product Compliance & Regulatory Affairs / Quality Assurance

Position Overview

The Customer CSR & Material Request Engineer manages customer portal access, tracks specification revisions, and ensures full adherence to Customer Specific Requirements (CSR), material regulations, and environmental standards. This role serves as a key bridge between customer requirements and internal engineering teams to maintain product compliance.

Key Responsibilities

• Access customer portals to monitor updates, track revisions, and assess CSR applicability to internal products and processes.
• Evaluate restricted materials, review substance declarations, and ensure adherence to environmental standards including REACH, RoHS, ELV, Conflict Minerals, and Hazardous Substance Compliance.
• Monitor spec changes, track implementation, and maintain accurate compliance records.
• Communicate compliance requirements clearly to Engineering and cross-functional teams.
• Review company and customer specifications to address compliance requests.
• Support material data collection for IMDS submissions and coordinate with suppliers for material declarations.

Educational Qualifications

• Bachelors Degree in Materials Engineering, Chemical Engineering, Mechanical Engineering, Environmental Engineering, or a related technical discipline.

Must-Have Skills

Customer Portal Management, Customer Specific Requirements (CSR), Regulatory Compliance (REACH, RoHS, ELV, Conflict Minerals), Requirement Change Management, Stakeholder Communication, English Fluency

Good-to-Have Skills

Material Compliance Assessment, Restricted Materials Evaluation, Substance Declaration Reviews, Tenneco Specifications Review, Powertrain & Engine Components Knowledge

Nice-to-Have Skills

IMDS Management, Material Data Collection, IMDS Submissions, Supplier Compliance Coordination, Supplier Material Declarations